April 8, 2011

911 Restoration.com
5327 Jacuzzi st #4P
Richmond, CA 94804

Attention: Erez

I am writing this letter to express to you how pleased I am with the restoration work performed recently by your technician, Marvin.

Not only I am extremely pleased with the work he did –the successful removal of the marijuana odor that permeated the entire house because of a suspected marijuana grow in the garage –but also the professional and courteous manner with which he conducted himself.

At a time when we were reeling from the damage left by our former tenant, I very much appreciated both Marvin's calm and reassuring manner in explaining to my husband and me exactly how the' restoration process would work, and the fact that he completed it in a timely and efficient manner. As I had mentioned to Marvin, the rental of this house provides a much-needed income stream for its owner, and accordingly, it was extremely important that the house be quickly and successfully restored so that it could be rented out again. Thanks to Marvin's work, we can now move forward.

Based on my experience with Marvin during this process, I would not hesitate to recommend 911Restoration.com in the future.

Thank
you.

Sincerely,

~~~

Alice
Alforno